Last week Amazon CEO and world’s richest man replied to an angry customer’s email, where he made his stance clear on the Black Lives Matter issue. Bezos had shared an Instagram post where he posted both the customer’s as well as his email. Now, a few days later Bezos has taken to Instagram and shared another customer’s email.
The email, written by an irate customer, has expletives as well as racial slurs. Bezos in his Instagram post said that after his last post, he had received a lot of “sickening responses” and shared the screenshot of the customer’s entire email. Bezos clearly didn’t reply to the customer’s email but shared his response on Instagram. In the post, Bezos wrote, “There have been a number of sickening but not surprising responses in my inbox since my last post. This sort of hate shouldn’t be allowed to hide in the shadows. It’s important to make it visible. This is just one example of the problem.”
In a message directed to the customer who mentioned racial slurs in his email, Bezos said, “And, Dave, you’re the kind of customer I’m happy to lose.”
The customer had said that he was about to place an order on Amazon but after seeing Bezos’ previous post and the company’s stance on Black Lives Matter decided to not do it. He also said that the company’s profits will suffer before ending the email with hurling profanity at the world’s richest man.
Bezos last week replied to a customer and wrote in an email, “‘Black Lives Matter’ doesn’t mean other lives don’t matter. Black lives matter speaks to racism and the disproportionate risk that Black people face in our law enforcement and justice system.”
Amazon has been vocal and clear on where it stands on the whole issue. The company had issued a statement on Twitter, where it said, “The inequitable and brutal treatment of Black and African Americans is unacceptable. We believe Black lives matter. We stand in solidarity with our Black employees, customers, and partners, and are committed to helping build a country and a world where everyone can live with dignity and free from fear.”